Terms & Conditions

Departure times are fixed. However, Fast boat companies reserves the right to cancel or modify the schedule subject to poor weather conditions in the interest of passenger safety.

Estimated Pick Up Time for Lombok & Gili :

06.00 am to 06.30 am (Nusa Dua / Jimbaran / Canggu area)

06.30 am to 07.00 am (Kuta / Kerobokan / Seminyak area)

07.00 am to 07.30 am (Sanur / Ubud area)

07.30 am to 08.00 am (Candi Dasa area)

1. Fast boats are not suitable for

•    Pregnant woman

•    Children and infants must not wander around the cabin unaccompanied. The fast boat company will not accept responsibility for children injured on board the boat.

•    People with heart or back problems or other physical impediments.

2. Cancellation or Late arrive or No-show fee

The Company reserves the right to vary the service in any way whatsoever without any liability to the passenger. The company shall not be liable for any loss, damage or injury which may arise in the event of cancellation or delay of the service. The company shall not be liable in any way for the cost of any accommodation or for any alternatives means of travel which may arise through cancellation or delays. Additional expense so arising shall be the sole liability and responsibility of the passenger.Cancellation Policy Notice of cancellation must be received by us in writing.

•   Without any charge 7 days before the departure date.

•    Between 3 days and 6 days will be charged 50% from the total ticket value

•    Between 2 days and 0 days will be charged 100% from the total ticket value.

•    No show will be charged 100% from the total ticket value.

3. Connecting Flights

Fast boats are a point carrier and we do not take responsibility for delays or connecting flight, that may cause passenger to miss their flights out of Bali or Lombok.

4. Baggage Allowance.

Each passenger is entitled to a maximum of 2 pieces luggage carried free of charge, not exceeding a total weight of 25kg. If loading is available then excess luggage will be carried at the company's standard rates, or maybe stored at the company's office in Bali if space is available. The company reserves the right to check contents of any baggage, and to refuse certain baggage items. The company accepts no responsibility for loss or damage to luggage during transit.

5. Price Includes :

•    Pick-up and drop-off service : Denpasar, Sanur, Kuta, Seminyak, Legian,Kerobokan, Central Jimbaran, Ubud (central, Monkey forest), Candidasa area.

•    Extra transfer charge: Tulamben/Amed, Canggu, Tanah Lot, Ubud surroundings, Kintamani, and Lovina.

•    Insurance PT. Jasa Rahardja.(Wahana only)

Fast boat Bali Lombok Gili Islands (Trawangan - Meno and Air)

Rp.430.000 /$33 p.p. RETURN incl. pickup and drop off.

The journey from Bali to the Gili Islands with the fast boat will only take approx. 80min.

Nusa Lembongan & Nusa Penida Rp.450.000 RETURN incl. pickup and drop off.

The journey from Bali to Nusa Islands with the fast boat will only take approx. 45min.

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BALI - LOMBOK & GILI (Via  Padang  Bay)

06:30 – 07:00AM  (Kuta, Seminyak, Kerobokan, Tuban, Ubud)
06:00 - 06:30AM  (Jimbaran, Nusa Dua, Berawa, Canggu)

08:30AM  Boarding / Check in time Padang bay
09:00AM  Padang Bay Departure time
10:15AM  Arrival Lombok
10:30AM  Arrival Gili

2nd  Trip  Pickup (2nd trip not always available)
10:00 – 10:30AM (Kuta, Seminyak, Kerobokan, Tuban, Ubud)
09:30 – 10:00AM  (Jimbaran, Nusa Dua, Berawa, Canggu)

12:15PM  Boarding / Check in time Padang bay
13:00PM  Padang Bay Departure time
14:15PM  Arrival Lombok
14:30PM  Arrival Gili

Gili Departure time 1st Trip  11:00AM

Gili Departure time 2nd Trip 15:00PM (if there is a 2nd trip!)

For 'Return' ticket holders: Please check in at the jetty 30minutes before departure time.

For 'Open Return' ticket holders please check in/confirm at the jetty, at least one day (24hrs) before departure day.